To check the status of your deposit, you can follow these steps:
- Go to the 'Funds' section on the platform > 'Transaction History'.
- Once you are on the 'Transaction History' page, you will be able to see the details and status of your deposit. This feature allows you to track and monitor the progress of your deposit transaction easily.
Deposit Status explanation
Deposit processing | We've received your funds and are currently still processing your deposit. |
Deposit success
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We've processed your deposit successfully and funds have been credited to your trading account.
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Deposit failed | We have been unable to process your deposit. No funds have been taken by us. |
Deposit cancelled | Your deposit has been cancelled; no funds have been taken by us. |
We will show you additional information about why your deposit failed or was cancelled when you click on the relevant deposit: