Singning into your Alpari Profile is the gateway to managing your account and trading activities efficiently. This step-by-step guide will walk you through the process, ensuring a seamless login experience.
Sign-in steps:
- Open your preferred web browser and navigate to the Login page.
- Enter Your Credentials. Once on the login page, you will be prompted to enter your email address (using lowercase letters of the alphabet), which you used to create your profile. Note that passwords are case-sensitive, so manually input them to avoid copying spaces mistakenly.
- Once details are entered, click the "Login" button and you will be redirected to your Alpari Profile.
Troubleshooting
If you encounter issues during the login process, consider the following troubleshooting steps:
Incorrect details
If login details are entered incorrectly, you will receive an "Incorrect Email or Password" error message. Try to enter login details again. Make sure that Caps Lock is not enabled and the language is set to English.
If the password is entered incorrectly five times in a row, access to the profile will be locked. You will only be able to restore access through the "Forgot Password" option.
If you've forgotten your password or are unable to log in, use the "Forgot Password" option on the login page to reset it. Follow the instructions sent to your registered email address.
The page is not loading.
- In case you are not being redirected to Alpari Profile after you have clicked the login button, please try clearing the browser Cache. Sometimes, cached data can interfere with the login process. Clear your browser cache and try logging in again.
- Ensure that your internet connection is stable. A poor connection may lead to login failures.
- Some browser extensions may conflict with the login process. Temporarily disable them and attempt to log in.